5 Key Skill for Logistic Operations


In Brief

Efficient logistic management requires honesty to safeguard against a business conflict of interests, give priority to quality, constant work process enhancement and regular service provision whereby technology and various equipment and mechanisms are harmoniously blended for optimum results.  It is important to note that with the current rapid changes we all need to know how to adjust ourselves and constantly learn new things regardless of how experienced and smart we might be as this could lead us to think that we had no need to acquire further knowledge.


It is common knowledge that technologies that have emerged or are emerging today are innumerable and that, in a not-too-distant future, machineries or robots are sure to easily play a role in work as human replacements.  This means that humans are becoming key controllers who give instructions, define or lay down operations strategies.  This article is going to focus on core logistics skills to enhance logistics management.


Honesty here means the ability of staff or employees to openly and straightforwardly express their opinions whenever they come across work-related problems (even uncomplicated ones).  Businesses nowadays focus normally on profits or the effort to become market front runners, which are the vital contributing factors affecting today’s business decision-making.  Still, in the context of logistics, there are usually various activities associated with a large number of stakeholders.  Despite initial failures to adhere to honesty which might not be noticed, these could lead to a conflict with business partners, customers or other stakeholders in the long run as reports that are issued normally turn out to be doctored and not bear the whole truth.  If and when the culprits are finally found, this could also cause damage to the company in the long run.  Each organization should thus give priority to honesty over profits.

Giving Top Priority to Quality

Quality is the key to logistics efficiency.  In this, the Six Sigma principle should be adopted in organizational operations as this will enable us to correctly specify the factors that have bearing on our customers and reduce errors as well as waste with the help of statistical methods and mechanisms.   Besides, we will able to accurately analyze various data and efficiently lay down organizational and marketing strategies.

Work Process Enhancement

Work process enhancement is another vital skill in the context of logistics business management.  At the center lies the concept that delivery time can always be reduced for business development and continued growth to be realized.  In this, managers in overlooking positions need to be able to see the overall picture as well as understand the entire work process of the organization such that they can specify the weaknesses of the organization’s various work processes.  Having located such weaknesses, we must proceed to find a way to enhance the work processes in question.  Nowadays, numerous mechanisms are available and can help us in the areas of problem analysis and solution with emphasis on the so-called bottom-up work process enhancement.

Understanding in the Area of IT

Entering and progressing along the Digital Age learning curve, basic IT knowledge should become a requirement according to different professions as the proficiency is necessary to conduct work efficiently and effectively. Data collection in shared interconnected IT infrastructures, analysis of past records and logistics performance evaluation become regular practice that systematically point out areas of improvement as well as opportunities that can feasible be enhanced.

Continuous learning

As self-evaluation falls short in some areas, continuous learning beyond acquiring new knowledge and operational technique often includes attending to feedback from customers, peers and supervisors to get the bigger picture. As feedback isn’t always complimentary, accepting criticism can be upsetting and irritating at times. Criticism is considered, nevertheless, a necessary part of the improvement process. Victors not only concede to inconsequential battles, they also embrace fault-finding critics with an open mind because they know such perspective is crucial to expanding their horizon and the ability to reason. Thus, they always look for new information that pertains to their line of work that unveils unforeseen weaknesses or disadvantages. Ultimately, it leads to more efficient and effective decision making.

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Compiled by BLOG.SCGLogistics

Reference and photos cerasis.com, pexels.com

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